TERMS AND CONDITIONS
Payment in full is required upon order. For all dealer accounts, we only accept Wire Transfer. Please check you proforma or contact your account representative for the correct bank wire information.
LIMITED WARRANTY & CONDITIONS
Adaptive Automotive / Armytrix Europe products are backed by a limited one (1) year warranty from the date of purchase against defects in materials and workmanship which is extended to the original purchaser of the product(s) and is not transferable.
All warranty claims require the product(s) in question to be sent back to Adaptive Automotive / Armytrix Europe, along with a valid proof of purchase, for a technical inspection before any replacements or repairs will be authorized. All labor and shipping costs associated with warranty claims are the responsibility of the customer. Adaptive Automotive / Armytrix Europe is not liable for any additional costs or damages beyond the original purchase price of the product(s) in question.
Adaptive Automotive / Armytrix warranty doesn't cover:
A.There is no warranty on sound quality or volume, as these are completely subjective characteristics.
B. We are not responsible for check engine light appearance.
C. Wear-and-tear from under normal driving conditions, such as but limited to, discoloration, rusting, corrosion, internal deterioration, sound change
D. Improper installation, inappropriate usage, resulting in damage.
E. Any modification made to the product without the consent of Armytrix
F. Damage caused by external impact
Adaptive Automotive / Armytrix Europe reserves the right to deny warrant service if it can be proved that the product in question failed or is failing due to accidental damage, external impact, abuse or misuse, track/race use, shipment, handling, storage, worn or faulty engine mounts and/or exhaust mounts, faulty location or installation, excessive vibration, internal explosion or backfire, maintenance in a manner not conforming to our instructions, modifications by persons other than ourselves, failure of a third party component, or the installation of the part(s) to a vehicle for which it was not intended. Exhaust mounts and engine mounts must be checked at least every 12 months by a qualified technician and replaced as necessary. Valid evidence of this regular service may be required in the case of a claim.
Adaptive Automotive / Armytrix Europe reserves the right to deny warranty replacement or repair if it is proved that a faulty engine or exhaust mount was responsible for the issue in‐question. Attempted repair of a faulty Armytrix Europe product by anyone other than Adaptive Automotive / Armytrix Europe or a Adaptive Automotive / Armytrix Europe agent will void this Warranty.
Armytrix designs performance products for street applications which are not entirely street‐legal and emissions‐compliant, as well as race applications which are recommended for off‐road or track‐use only. While most Armytrix exhaust products will pass emissions and are entirely road‐legal in some countries in the EU, certain sport catalytic converters and catbypass pipes may not be approved in your particular region or country. Please check local laws pertaining to emissions and catalytic converters before purchasing.
PRODUCT SPECIFICATIONS & AVAILABILITY
Armytrix manufacturing specifications may vary from the diagrams and photos displayed on the website. We reserve the right to alter Armytrix product specifications without any notification. In the rare event that the price of an ordered product has changed, due to specification changes, we shall contact you to agree to a new price before accepting payment. If you do not agree to the new price, then we reserve the right to withdraw from the transaction.
Armytrix products are mostly on stock if not we will always provide customers with an expected production and delivery turnaround at the time of ordering. Please note that estimated production and delivery times and capabilities are approximations only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of ordered products. We shall inform you immediately of any delays and agree to a new delivery date. We recommend that you do not make any specific arrangements to have parts fitted until they have arrived.
In‐stock orders placed and paid before 12:00PM (CET) Central European Time will, under normal circumstances, ship the same day. Orders placed after 12:00PM CET will usually ship the following business day. Any custom parts or items that receive special modification(s) due to the nature of the application, or a revision or improvement to an existing design, will usually ship upon completion. Armytrix is constantly striving to keep up with the demand for our high quality parts by trying to predict market trends and maintaining in‐stock quantities, however, should a part become currently out of stock, it will be added to the fabrication queue and shipped out as soon as it becomes available.
LOST OR DAMAGED GOODS
In the event that your Armytrix Europe Product(s) is lost or damaged in transit, please contact us immediately before returning any items for Return Authorization approval. Any damaged parcels or goods must be signed for as 'damaged' and reported to us on the day of receipt so that we can file a claim against the courier. Any damaged items must be re packaged (along with the original shipping container, where possible) and returned to Armytrix Europe for inspection. The cost of returning items in such circumstances is the customer's responsibility. If the goods are found to be faulty under the terms of the Armytrix limited warranty, a repair or replacement may be provided.
When ordering goods from Armytrix Europe delivery overseas, you may be subject to import duties and taxes which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Armytrix Europe, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. It is also important to note that cross‐border deliveries may be subject to opening and inspection by customs authorities. You should be aware that we have no control of such activities or the consequences thereof.
It is the right of the customer to cancel any order up until the time that the order ships. Once the order has shipped, any cancellation requests will be treated as a product return, and may be subject to re‐stocking fees. No cancellations will be accepted on orders that include custom or made‐to‐order parts once work has begun on the specified parts.
Any refunded payments ‐ in part or in full ‐ are payable solely at the discretion of Armytrix Europe. All goods remain the property of Adaptive Automotive / Armytrix Europe until full and final payments have been received. Adaptive Automotive / Armytrix Europe reserves the right to cancel or refuse orders for any reason and at any time, at our sole discretion
Adaptive Automotive / Armytrix Europe products which have not yet been installed on a vehicle may be returned for a refund within 30 days of the original purchase date and will be subject to a 20% restocking fee. Any products that been fully or partially installed on a vehicle will be subject to the terms of our limited warranty. Please contact your account representative to obtain a Return Authorization (RA) number. No returns will be accepted without a proper RA number. Return shipping is the responsibility of the purchasing party. No returns are accepted on custom or made‐to‐order parts or components.
When you place an order, it represents an agreement to us to purchase the agreed upon Adaptive Automotive / Armytrix Europe product(s). This agreement is accepted by us when we send an e‐mail or telephone, confirmation to you confirming the receipt of payment and details of your order, and that we have commissioned the dispatch of your Armytrix Europe product(s).
We maintain that, by confirming your order, you have unreservedly accepted our Terms and Conditions and contract of sale. All statements, guarantees or warranties in our terms of trading are in addition to your statutory rights.
MAP (MINIMUM ADVERTISED PRICING)
We recognize that our high‐quality dealers invest time and resources to deliver an extraordinary customer experience through knowledgeable staff and compelling vendor presentation. To support our resellers' efforts, Adaptive Automotive has established a Minimum Advertising Pricing (MAP) policy that allows our resellers to earn the profits necessary to maintain the high level of customer service. Failure to comply with this MAP Policy may result in the reduction of dealer discounts and/or termination of the dealer account. In order to comply with the Adaptive Automotive MAP Policy, no dealer may list or offer any product of the Adaptive Automotive portfolio at a price lower than the established retail price found on Adaptive-automotive.com or any of the brand websites.
As a dealer, you will be entitled to receive a special discount on the products. The details of the discount are stated below on the website of each specific brand. These discounts are non-negotioable. You will only be eligable for an additional discount if you reach a higher dealer rewards tier. You can view the various tiers in the dealer environment.
Any dispute between the parties will be handled in a friendly way. In case of any dispute between the parties which cannot be settled friendly, the matter shall be presented to the Dutch (The Netherlands) court. All the expenses, court fees, attorney expenses, and any other cost associated with such a lawsuit will be paid by the party that loses the lawsuit or the one found guilty.
Adaptive Automotive / Armytrix Europe shall not, under any circumstances, be liable to any person or company for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or cost of replacement goods, even if Armytrix Europe or the customer is informed in advance of the possibility of such damages. Armytrix Europe shall not under any circumstances be liable to the purchaser, their vehicle or any third party, person or company for any damage, failure or injury that occurs during the fitting, use or removal of the products.
We practice a policy of continual review, and reserve the right to make changes to our website, policies, prices, system specifications and these Terms and Conditions, at any time, and without any notification. You will be subject to the policies and Terms and Conditions in force at the time that you use the website or order goods from us, unless any change to those policies or these conditions are required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed dissolvable, and will not affect the validity and enforceability of any remaining condition.
These Terms and Conditions supersede any terms and conditions that you provide on any purchase order or document that you submit to Adaptive Automotive / Armytrix Europe, and take precedence over any previous Terms and Conditions.