Adaptive automotive

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Return Policy

At Adaptive Automotive, we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we're here to help.

15-Day Return Policy

We offer a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exceptions to Our Return Policy

Please note that certain items are not eligible for return unless they are defective or damaged upon receipt. These items include:

  • Custom-made or personalized products.
  • Items that have been installed, used, or altered in any way.

How to Initiate a Return

To initiate a return, please contact us at info@adaptive-automotive.com or +31 46 202 1131. Please provide your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed with the return.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, a refund will be processed to your original method of payment within 30 days. Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card issuer's policies.

ADAPTIVE AUTOMOTIVE
Doctor Nolenslaan 114
6136 GV SITTARD
Netherlands

Opening hours:
Monday through Friday: 08:30 - 17:00
We are open

IBAN: NL37 ABNA 0495 4130 38

VAT: NL854927281B01
EORI: NL854927281
CoC: 62709062

© 2024 Adaptive Automotive B.V. | VAT: NL854927281B01 | EORI: NL854927281 | CoC: 62709062
Adaptive Automotive - Creating Cars with Style

Doctor Nolenslaan 114
6136 GV SITTARD
Netherlands

Opening hours:
Monday through Friday: 08:30 - 17:00
We are open

+31 46 202 1131